Practice Management

At the end of this course, students should be able to: 1. explain the importance of the patient in the management of a practice, and the concepts in contemporary dentistry that emanate from this concept; 2. discuss considerations in operating a private and public dental practice, including space, resources, manpower, recent trends; 3. describe the role of quality assurance and improvement in dentistry; and 4. apply principles of leadership and management to dentistry in private or public settings.

Administration, team organisation, and leadership in healthcare. Financial literacy. Record keeping and computers in dentistry. Patient-centred and evidence-based dentistry. Quadrant- and four-handed dentistry. Quality improvement in dentistry.